SMI (Services Maintenance Interventions) is a complete free solution to manage services and technical support to customers with frontoffice and backoffice modules. It can manage contracts, asset tracking, repair orders, working time, rentals, tasks, subcontractors, and has many other functionalities.
Release Notes: SQL wrapper rewriting. The PFD generation class has changed. Many minor bugs have been corrected.
Release Notes: A checklist can be established to make entering details for work orders easier. Work orders lists can be exported as spreadsheets (with filtering options). Searching in work orders has been ameliorated. Several bugs were corrected.
Release Notes: A signature can now be entered when a work order is done. All user operations are now logged. Work orders can be automatically generated from existing orders or a blank form. More than one appointment can be taken for one work order (with automatic planning).
Release Notes: Currencies can now be managed. Different levels (numbers and colors) can now be entered while creating or managing work orders. Import filters were added for specific software (for example, Lundi Matin Business). User rights can now be managed. Margins and cost prices can now be calculated while renewing contracts.
Release Notes: Automatic generation of work orders is now active. Planned ending dates can now be entered on work orders. New automatic filters were added for work orders. Attachments were added for customers and work orders, with the notion of "private" and "public" files. New planning modules were added for technicians, agencies, and customers.