SysAid is a dynamic and highly intuitive software solution for small to medium-sized organizations. It provides extensive helpdesk, asset management, monitoring, reports and analysis, knowledgebase, live chat, and IT benchmarking applications in a simple, attractive, and easy-to-use package. The software comes with standardized templates to help you get started right away and fully customizable options to meet your day-to-day IT needs. SysAid manages system vitals by automatically scanning, listing, and monitoring your organization's network (SNMP devices, hardware, software, and change history) and raising early warning alerts (email, SMS).