Bugzero is a Web-based change management and issue tracking system used in a distributed team environment to track software bugs, hardware defects, test cases, or any other issues. It can also be used equally well as a helpdesk customer support, trouble ticketing, or email management system to collect and manage customer feedbacks, incidents, requests, and issues. It is easy to use, but still flexible and adaptive, and can be configured to fit to your organization's unique business process and workflow.
AuthToken is a Java utility library for generating and validating authentication tokens (i.e., an encrypt string). Since the token is a text string, it can be passed around between different JVMs (servers). It can be used to provide a single sign-on for a user's linked accounts across multiple Web sites.
GUI look and feel
I intentionally made the GUI simple and clean with little color and no graphic images. If you want it to be more colorful, you can do so easily (need some html and jsp knowledge). If you do not think the current default GUI is user friendly, make it so. I'll be very happy to know about it.
If you get an error message such as class not found, it simply means that the bugzero.jar is not in the classpath. Please follow the setup program closely (instruction is different for each container), you can solve this problem easily by yourself.